Street-Level Bureaucrats’ Work Engagement: Can Public Managers’ Servant-Leader Orientation Make a Difference? (2021)

Shim, Dong Chul, Hyun Hee Park, Jaeduk Keum, and Sangmook Kim. 2021. Street-Level Bureaucrats’ Work Engagement: Can Public Managers’ Servant-Leader Orientation Make a Difference?

Public Personnel Management 50(3): 307-326.